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CINGULAR PHONE SERVICE SUCKS
So I used to have ATT for my cell phone, and then I was notified that my service was being changed to Cingular. So I didn't care, whatever, as long as I can use the phone and my bill doesn't go up. So I start getting the Cingular bill and I pay it, TOTALLY, and IN FULL. And so I got paid on June 15 and right away went to the web site and paid the June bill, IN FULL, and today I go to use my phone and it is SHUT OFF. For NON-PAYMENT. So I go to the website and there it is, plain as day, I'm all paid up, IN FULL, and don't owe ANYTHING. So I called them. And they said "Well you owe for your ATT bill." I said, "The fuck I do, I pay you every single month." They said, "No, you were getting two different bills, BOTH IN CINGULAR ENVELOPES, but the bills" (supposedly) "look completely different so it was very very obvious that it's different." Me: Well not THAT fucking obvious because I never noticed it, and if I pay my bill one day, and receive another fucking Cingular envelope the next day, wouldn't I assume that the bill crossed with my payment? Cingular: No, because they have different account numbers on them. Me: Isn't my account number MY PHONE NUMBER? Since that's what I write on my payment??? Cingular: No. And it is obvious and you have to pay for this. And you know what? I don't have any problem paying the damn bill. I really don't. It's the fact that when they changed companies they sent a letter that I did read, that said we didn't have to do anything, but that we would get a new bill with Cingular on it. And so A) Why would we think that we would be getting TWO bills if the company just changed ownership, and B) This guy was fucking rude about it. So I told them to shut off the damn phone, and I called up T-Mobile. Now I'm getting a better plan, twice as many minutes for less money, and another free phone with camera AND video camera. Fuck you Cingular. Yeah, I have to pay a cancellation fee, but not only can I afford it, I would rather pay that and be rid of them than continue to give my service to them. This is all the point of the matter. Charleen recommended T-Mobile, and within five minutes of the Cingular call I was signed up, with the same phone number. After my phone call, which was in my cubicle here at work, where I was loudly exclaiming "That is WRONG. No it is NOT, it is WRONG and YOU KNOW IT, and you can SHUT OFF the damn phone anyway, I DON'T CARE, and I don't want ANYTHING TO DO WITH YOU!" Now everyone says they can see that Charleen and I have been friends for a long time. Hee. Posted by Pischina at June 24, 2005 9:42 AMComments
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